Refund Policy
Introduction
At GPL Stock (gplstock.com), we aim to offer our customers the highest satisfaction with our digital products and memberships. Due to the digital nature of our products and the instant access provided upon purchase, we have a strict refund policy. Please read the following terms carefully.
Refund Eligibility
- Accidental Payments: We understand that mistakes happen. If you have made an accidental payment, please contact us within 24 hours of the transaction. Our support team will review your claim, and if verified, we will process a refund.
- Non-Refundable Items: All memberships and digital products available for download on GPL Stock are non-refundable due to their digital nature. Once access is granted, the sale is considered final and non-refundable.
- Membership Refunds: Membership fees are non-refundable. We provide detailed information about what each membership tier offers before purchase, allowing our customers to make informed decisions.
Download Caps and Restrictions
Each membership tier comes with a specified download cap, clearly outlined on our membership page. Exceeding the download cap may result in temporary restrictions or additional charges, as specified in the membership agreement.
Exceptions
While our policy is firm, we may consider exceptions in cases of technical issues that prevent access to the purchased product. These instances will be handled on a case-by-case basis:
- If a technical issue on our part prevents you from accessing the downloaded product, we will first attempt to resolve the issue.
- If the issue cannot be resolved and prevents you from using the product entirely, we may offer a refund or exchange at our discretion.
Contact Us for Support
If you encounter any issues with your purchase or have questions about our Refund Policy, please contact us immediately at [email protected]. Our team is here to support and assist you with any concerns.
Policy Changes
GPL Stock reserves the right to modify this Refund Policy at any time. Changes will become effective immediately upon posting on our website. We encourage you to review our Refund Policy periodically.
Agreement
By purchasing any memberships or digital products from GPL Stock, you acknowledge that you have read, understood, and agree to the terms outlined in this Refund Policy.